Support
Last updated September 30, 2026
FamHuddle is made by NetCORE Investment Group, Inc. If something isn't working, write to us and a person will answer.
Contact us
Email support@famhuddle.app. We reply within two business days.
For step-by-step help with setup and everyday tasks, see How to use FamHuddle.
From inside the app you can also use Settings, then Report a problem. It sends us what went wrong, with a screenshot if you choose to add one.
FamHuddle · NetCORE Investment Group, Inc. · 490 Post St Ste 500 PMB2197, San Francisco, CA 94102
Common questions
Mail I forwarded never showed up
Check the address you forwarded to against the one in Settings, under Forwarding address. It's unique to your family and easy to mistype. Messages show up in Review, not straight on your plan. If the address matches and nothing arrives within a few minutes, email us the time you forwarded it and we'll look.
FamHuddle couldn't read a photo or file I uploaded
It appears in Review marked as unreadable. Tap OK to clear it, then try again with a clearer photo: flat, in good light, the whole notice in frame. You can also paste the text, or add the activity by hand.
A proposal has the wrong child
Change the child on the proposal in Review before you confirm it. Nothing reaches your plan until you confirm, and you can edit a confirmed activity afterwards too.
How do I add the other parent?
Settings, then Adults, then invite them by email. They sign in with that address and join your family. You can remove an adult from the same screen.
How do I delete my account?
In the app: Settings, then Your account, then type your email to confirm. Without the app, the steps are on Delete your account.
Policies
FamHuddle · NetCORE Investment Group, Inc. · 490 Post St Ste 500 PMB2197, San Francisco, CA 94102